Lost Business
Do you sometimes find yourself in the situation whereby you and/or your staff are busy and cannot always
be available to answer incoming calls and have to take a voicemail message.
This level of service may be acceptable for an existing client who you know and is willing to wait
for your return call, however, if it is a new business enquiry, there is a strong liklehood that they will not leave a message
and phone one of your competitors.
Just total up the potential amount of lost revenue if you just miss out on one bit of new business a month
over the next year?
85% OF FIRST TIME CALLERS WON'T RING BACK IF THEIR CALL IS NOT ANSWERED!
Virtual Reception Solution
We can provide you with a flexible, low cost solution to this problem
with our Virtual Reception - call handling service, whereby we can answer your calls when you are not available.
You may require us to take all your incoming calls permanently, or, only at weekends, levenings,
lunch times, holidays or when your lines are engaged.
In accordance with your instructions, we can answer the call as if we are employed by you,
which can project a good 'big business' image to the caller. We can then either forward their call directly to you, take a
message and/or deal with the call in line with the scripted response you give to us.
All messages and caller details can be sent to you via email, text or by phone.
